Expert Veterinary Care
We are a large and small animal practice; treating both pets and farm animals. Everyone at our practice is committed to providing you with the very best in pet healthcare. Our veterinary team bring a wealth of experience to the practice and have individually obtained high standards of professional qualification.
The Dogs Trust and Cats Protection
We work in conjunction with the Dogs Trust and the Cats Protection, this means that if you are in receipt of any kind of benefits you can get your dog or cat neutered/spayed for a discounted price. In order to receive this discount, you must present a document (dated within the last three months) proving that you are in receipt of benefits when you leave your pet into the clinic for his/her procedure.
24 hours a day, 7 days a week, 365 days a year
A quick reminder for all our clients! Even when our clinic is closed, one of our vets is always available, on call, to take care of any unexpected emergencies. Just call our emergency number and our answering service will direct you to the appropriate mobile phone number to ring.
Please remember our on call vets work very hard throughout the day too. Reserve this service for true emergencies only. When in doubt, call your veterinarian. It is always better to hear, “That’s nothing to be worried about”, rather than, “I wish we’d seen her sooner”.
We share our out of hours for small animal only with all 6 city practices in Drumahoe Vets, All Creatures Vets, St Elmo’s Vets, Vets4Pets, Foyleview Vets & ourselves.
Emergencies during surgery hours
If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.
Follow our guidance for emergency arrangements during evenings and week-ends by calling our practice and following our answerphone instructions.
Please note that we operate by appointments only.