Emergency During Surgery Hours
If your pet has a problem during surgery hours, please telephone the practice - 028 7131 1448 - immediately and we will ensure that you are offered an appointment on a priority basis.
Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.
Follow our guidance for emergency arrangements during evenings and week-ends by calling our practice and following our answerphone instructions.
Please note that we operate by appointments only.
Emergency Outside of Surgery Hours
Even when our clinic is closed, one of our vets is always available, on call, to take care of any unexpected emergencies. Just call our emergency number - 02871 262596 - and our answering service will direct you to the appropriate mobile phone number to ring.
Please remember our on call vets work very hard throughout the day too. Reserve this service for true emergencies only. When in doubt, call your veterinarian. It is always better to hear, “That’s nothing to be worried about”, rather than, “I wish we’d seen her sooner”.
We share our out of hours for small animal only with all 5 city practices:
4 Ardlough Road
Tel No: 028 7131 1448
14 Anderson Avenue
Tel No: 028 7776 9777
Skeoge Industrial Estate
Unit 2 Northwest Business Park
Tel No: 028 7135 3538
Crescent Link Vets4Pets
Inside Pets at Home
Crescent Link Retail Park
Tel No: 028 7131 4420
Unit 2 Ballyore Business Park
Tel No: 028 7134 6399